“honest, reliable, and easy to communicate with. I would highly recommend their services to anyone who needs tree work” - haakon oyen

faq’s

Frequently Asked Questions

The Number one question we are asked as arborist is- “How do you get the rope in the tree”

So we thought we would thought we would start with that and then get to the nitty gritty

Enjoy, GRTW.

Arborists usually start with a throw line (a lightweight cord) attached to a throw bag (a small weighted pouch, often 8–16 oz). Here’s how it works:

  • The throw bag is swung or launched into the tree using a precise underhand or overhand motion.

  • The goal is to get the throw line over a strong, stable branch (called a tie-in point).

  • Once the line is over the branch and back to the ground, they detach the throw bag and use the throw line to pull up their climbing rope.

Pro tip: Skilled arborists often use a Big Shot slingshot or even a throw line cannon to launch the bag more accurately into tall trees

1. What services do you offer?

We offer a full range of professional tree services, including:

  • Tree pruning and trimming

  • Tree and stump removal

  • Emergency storm damage cleanup

  • Tree health assessments

  • Land and lot clearing

  • Cabling and bracing

  • Arborist consultations

2. Are you licensed and insured?

Yes. We are fully licensed and insured for your protection and peace of mind. Our crew is also trained in industry safety standards, and we carry liability and workers’ compensation coverage.

3. Do you have certified arborists on staff?

Yes, we have ISA-certified arborists who provide expert tree evaluations and ensure that every project follows best practices in tree care.

4. How do I know if a tree needs to be removed?

There are several signs a tree might need to be removed, such as:

  • Dead or dying limbs

  • Structural instability

  • Fungal growth or root rot

  • Storm damage

  • Threats to nearby structures
    We’re happy to inspect your tree and provide an honest, professional recommendation.

5. Do I need a permit to remove a tree in Asheville?

Depending on the location and size of the tree, you may need a permit—especially within city limits or in protected areas. We can help you navigate the permitting process if necessary.

6. How much does tree service cost?

The cost depends on the type of service, tree size, accessibility, and complexity of the job. We offer free estimates and transparent pricing so there are no surprises.

7. Do you offer emergency tree service?

Yes, we provide 24/7 emergency tree removal and storm cleanup services. If you have a tree down or posing immediate danger, contact us right away.

8. What should I do to prepare for your crew?

We recommend clearing any vehicles, furniture, or valuables from the work area. We’ll take care of everything else, including cleanup when the job is done.

9. Do you offer cleanup and hauling?

Absolutely. Unless otherwise requested, all debris is removed and the area is left clean. We also offer wood chipping, log stacking, and stump grinding as optional services.

10. How do I request an estimate?

You can call us, fill out our online contact form, or email us directly. We’ll schedule a visit to assess your trees and provide a free, no-obligation estimate.